This is the 2nd time Elecraft's quality control has failed me. When I ordered my KX3, they failed to ship the battery shield and I had to wait for that to arrive from CA before I could put it together. Now I'm missing nine washers before I can put my amp together. Disappointing.
Don't put small parts free floating in a large bag with other parts. All your lock washers should go it a small 1" x 2" bag. All your board stand offs in another. Same with small screws. Placing small loose parts in a 8" x 5" bag with larger bags or free floating parts is a recipe for small items to be lost. I've paid good money for your products, give some attention to detail with your small parts and make them easier for your kit builders to sort and verify them!
Elecraft, I know your a company with great products and I hear good things about your customer service, but your quality control in your processing and shipping department is horrible!!!!